about us

About Us 

Born in 2020, cultivate.guelph is a houseplant, home decor, and gift shop that operates primarily online.  The goal of cultivate.guelph is to curate a world of thriving houseplants and bohemian home decor while providing outstanding customer service.

 

Pickup and Delivery

Contactless pickup is available close to downtown Guelph.  You will receive an email to make arrangements for pickup within 24 hours of placing an order for pickup.

Local delivery is not available at this time.

For Plantrunz delivery, please select local pickup at checkout and write “Plantrunz” in the order notes. You will receive an email to confirm pricing and make arrangements for etransfer within 24 hours of placing an order for Plantrunz delivery.

Plantrunz delivery is available as far west as London and as far east as Ottawa. Delivery rates are based on the recipients distance from Guelph, ON.  For more details on Plantrunz pricing please see https://plantrunz.com/pricing-list.  

 

Shipping

Canada-wide shipping is currently available on all items except for potted plants.  Shipping for plants is expected to begin shortly so please check back soon. Our processing time on all orders is currently 2-3 business days. The times listed at checkout are shipping times and do not include processing time.

We offer several options with Canada Post on checkout.  If you would like to use a different carrier for your order, please inquire at cultivateguelph@gmail.com.

If your package is lost or arrives damaged you MUST contact the carrier directly to resolve the issue.

In an effort to combat excessive waste in our operation, we use recycled shipping materials.  Boxes may have branding, information, or images on them that are unrelated to your order.

 

Gift Wrapping

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We offer gift wrapping and the option of a note for $3.  Please note that your entire order will be gift wrapped and, should you choose shipping, a shipping label will be affixed to the wrapping.