about us
cultivate guelph has been operating as an online shop since 2020. our shop's goal is to provide you with quality self care and gift items. we currently offer canada-wide shipping on all products except for plants.
if you have a custom gift idea in mind or would like to place an order for several gift bags/boxes, please contact us at cultivateguelph@gmail.com and we'll get back to you as soon as we're able.
in-person shopping
we are pleased to announce our partnership with Benjamin's Bodega, a small business-focused shop just outside of downtown guelph! you are now able to shop a selection of our plants and pots at our shelf there.
processing times
orders for pickup will typically become available for pickup on the wednesday after your order is placed. you will receive an email to notify you once your order becomes available for pickup.
orders for shipping will be shipped within one week of being placed. this is a processing time and does not include additional shipping time. you will receive an automated confirmation email when your order is scheduled for shipment and this will include tracking information.
if you require a quicker turnaround for your items, please inquire PRIOR to placing an order to ensure that we are able to accommodate rush orders at that time.
pickup and delivery
pickup is now available at Benjamin's Bodega at 88 Waterloo Ave near downtown Guelph. typically, your order will be brought there on the following Wednesday. you will receive an email indicating when your order is available for pickup and are welcome to stop by during their business hours - please click here for hours and address.
orders containing plants: please note that it is expected that orders containing plants will be picked up in a timely fashion. if your order becomes available for pickup on a wednesday and remains at Benjamin's Bodega on sunday, i will retrieve it and you will be required to schedule a specific time to come and pick it up.
local delivery is not available at this time, but please check back as we expect to offer it again shortly.
shipping
canada-wide shipping is currently available on all items EXCEPT PLANTS.
we offer several different carrier options on checkout. if you prefer a shipping option that is not currently available, please inquire at cultivateguelph@gmail.com.
if your package is lost or arrives damaged please contact us to let us know. however, you will also be required to contact the carrier directly to resolve the issue.
in an effort to combat excessive waste in our operation, we use recycled shipping materials. as a result, boxes may have branding, information, or images on them that are unrelated to your order.
lettermail shipping is available for select items. please contact us via email at cultivateguelph@gmail.com or via social media to inquire about placing an order for lettermail shipping.
payment options
we offer a variety of automated payment options at checkout, including credit card processing, shop pay, apple pay, google pay, and paypal.
etransfer payments are also available for all orders. in order to place an etransfer order, please contact us via email at cultivateguelph@gmail.com.
gift wrapping
we offer gift wrapping and the option of a note for $3. please note that your entire order will be gift wrapped unless you specify otherwise. orders that contain plants will be packaged in a gift bag.
